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Petit Palace Arana Bilbao, Bilbao
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Key details
About the Hotel
Bidebarrieta, 2,
Bilbao,
Spain,
48005,
Basque Country
Petit Palace Arana is the oldest hotel in Bilbao, boasting a rich historical significance and architectural charm. Positioned at the entrance to the vibrant Siete Calles, it overlooks the Arriaga Theatre. The hotel expertly marries modern amenities with original elements such as Guinean wood beams and a classic brick staircase. Its central location provides easy access to key cultural sites and local gastronomy experiences.
Location
Located in the bustling Old Town, the hotel provides easy access to local attractions such as the Guggenheim Museum and the picturesque Nervión River. Guests can enjoy leisurely walks to nearby parks and historical sites, enhancing their stay with cultural immersion. Public transportation options are readily available, making it convenient to navigate the city and surrounding area.
Rooms
The rooms at Petit Palace Arana offer an array of complimentary services, including Wi-Fi and cots. Each room is designed with natural light and includes essential amenities such as a full bathroom and courtesy water. The hotel accommodates pets, making it convenient for guests traveling with their furry companions. Options range from single rooms to spacious quadruple rooms, catering to various needs.
Eat & Drink
A buffet breakfast featuring local products is available each morning, offering healthy options to start your day. Guests can savor the flavors of the Basque region, enhancing their culinary experience in the heart of the city. The breakfast is served in a comfortable setting, allowing guests to energize themselves before exploring Bilbao. In addition, room service is provided for those preferring to dine in.
Leisure & Business
Petit Palace Arana features several leisure and business amenities, including bicycle rentals and meeting rooms. Free high-speed Wi-Fi is available throughout the hotel, ensuring connectivity for both leisure and business travelers. The 24-hour reception is ready to assist guests with any inquiries or arrangements. Special services include late check-out on Sundays and Mondays until 3 p.m.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“Our room was impressively spacious and clean, offering a wonderful bathroom that made our stay incredibly comfortable.” view full review
Incredible Breakfast
“The breakfast buffet was hands down the best we've experienced in Europe, with a delightful selection prepared to perfection.” view full review
Stylish Ambiance
“The hotel's decor was elegant and classy, creating a welcoming atmosphere that enhanced our overall experience.” view full review
Luxury Bathroom
“The bathroom was lovely and well-appointed, offering a refreshing and relaxing space to unwind after a day of exploring.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Cycling
Services
Paid airport shuttle
Pet amenities available
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Business
Business centre
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Patio
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Bidebarrieta, 2,
Bilbao,
Spain,
48005,
Basque Country
Map view
street view
Bidebarrieta, 2,
Bilbao,
Spain,
48005,
Basque Country
City landmarks
Museum
Guggenheim Museum Bilbao
1.8
km
Museum
Museum of Fine Arts of Bilbao
1.5
km
Museum
Reproductions Museum Bilbao
640 m
Arriquíbar Plaza
Azkuna Zentroa
1.5
km
Cable Car
Funicular de Artxanda
1.3
km
Square
Plaza Circular
630 m
Church
Basilica of Begona
1.2
km
Church
Church of San Francisco de Asis
710 m
Square
Moyua
1.1
km
Bridge
White Bridge
1.0
km
Bridge
Puente de La Salve
1.8
km
Muelle Ramon de la Sota n0 1
Maritime Museum
2.6
km
Park
Etxebarria Park
1.1
km
13 Askatasuna Etorb.
Bilbao Arena
1.4
km
Nearby
Plaza Nueva
Casco Viejo
290 m
Square
Plaza Nueva
230 m
Market
Mercado de la Ribera
430 m
Church
Bilbao Cathedral
250 m
Museum
Basque Ethnographic and Historical Museum
530 m
Square
Plaza Berria
230 m
Mallona Galtzada
Calzadas de Mallona
340 m
Bridge
Church of Saint Anthony the Great
530 m
Church
Church of San Vicente de Abando
580 m
Vitoria-Gasteiz 6 Entrada por la calle Olano
Bilbaout
240 m
Church
Church of San Nicolas
160 m
Square
Plaza Miguel de Unamuno
250 m
Calle de la Cruz 4
Church of Santos Juanes
250 m
Museum
Museo Pasos de Semana Santa
350 m
Murueta
El Balcon de Bizkaia
530 m
Bridge
San Anton Bridge
520 m
Restaurants
Restaurante Cafeteria Pentxo
420 m
c/ Belosticalle 20 Consejo Reservar Con Antelacion
Zaharra
340 m
Colon de Larreategui
Farggi Cafe
80 m
Itxaropen Kalea
Bikiak
270 m
Calle Jardines 7
Charamel Gozotegia
170 m
Jardines
Gatz
370 m
Calle Santa Maria 10
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Cozy rooms
Noisy mornings
Lack of balcony for potential views
7.6/10
Very good
Rooms
7.3
Location
8.8
Service
7.8
Dining
7.5
Guest reviews
7.6/10
based on 12 reviews
8.4
8.4/10 based on 4716 reviews
James
United States,
April
2024
8.6/10
Despite being located on a busy pedestrian street and a bustling avenue, the hotel offers lovely rooms with some minor cleanliness issues. The service was excellent and helpful, especially in dealing with shower problems at checkout. The location is excellent, right in the heart of old Bilbao with easy access to attractions. The dining options were plentiful and of good quality, catering even to healthy vegans. Overall, a great choice with a few drawbacks.
Rooms
8.0
The rooms, despite the busy surroundings, were lovely with minor cleanliness issues like dust and a dirty napkin at the coffee/tea making facilities.
Service
9.0
The service was excellent and extremely helpful, especially in resolving shower problems at checkout.
Location
9.0
The hotel's location in the old part of Bilbao is excellent, right at the entrance to the old town and close to bars, restaurants, and attractions.
Dining
8.0
The dining experience was plentiful and diverse, catering to various preferences including healthy vegans.
Facilities
9.0
The hotel offers a wide range of facilities and services to cater to guests' needs.
Richard
United States,
January
2024
8.2/10
The hotel room was spacious and clean with a very high ceiling, conveniently located near tram and metro stops with a public car park nearby. Although the bathroom lacked privacy, it was overall satisfactory. The service provided was super friendly and helpful, especially in personal matters, and the hotel's location was excellent, on the edge of the old town with easy access to public transport. The dining options offered a variety of choices, although there might be better options nearby. Overall, my stay was comfortable and enjoyable with some minor room and dining considerations.
Rooms
8.0
The room was spacious and clean, although the bathroom lacked privacy.
Service
9.0
The service was super friendly and accommodating, going above and beyond to assist in personal matters.
Location
9.0
The hotel's location was excellent, in the heart of Bilbao, right by the river and the old city, and with convenient access to public transport.
Dining
7.0
The dining experience offered a good variety of options, although there might be better choices nearby.
Facilities
Justin
United Kingdom,
December
2023
8.6/10
I absolutely loved my stay at Petit Palace Arana! The hotel is in a fantastic location, making it super convenient to explore the city and find great bars and tapas places. The rooms were comfortable, but could use a little sprucing up, and the view from my room was not the best. The service was top-notch, with staff going above and beyond to help in personal matters. The dining options were good with a nice nod to healthy eating, and the facilities were excellent.
Rooms
8.0
The rooms were fantastic and conveniently located near everything, but they could benefit from a refresh as they look dated. I could hear people walking above my room, and my view was of a blank wall.
Service
9.0
The staff at Petit Palace Arana were amazing and a true credit to the hotel. They were friendly and helpful from the front desk to the cleaning staff and breakfast team.
Location
9.0
The hotel's location is perfect for exploring Bilbao, right in the city center with easy access to the tram, metro, and public parking nearby. I would definitely recommend it to friends.
Dining
8.0
The dining experience was good, with lots of options and a nice touch of healthy dishes. I would recommend it to anyone looking to enjoy a weekend in Bilbao.
Facilities
9.0
The hotel offers great facilities to ensure a comfortable stay, with services like car hire, dry cleaning, housekeeping, and a paid shuttle service available.
Samuel
United Kingdom,
November
2023
8.4/10
The hotel is in the heart of the old town, making it easy to enjoy the vibrant atmosphere of the area right at your doorstep. The rooms, though slightly small with limited storage, are incredibly comfortable and offer a lovely view. The service, while generally nice, had a hiccup with language barriers for one of our requests. The location is exceptional for exploring the old town and nearby attractions, despite some food service challenges during peak times. The dining experience nearby was top-notch, offering a wide selection, and the facilities were well-kept.
Rooms
8.0
The rooms, although a bit small with minimal storage, were very comfortable and offered a nice view.
Service
7.0
The service was warm and friendly overall, but there was an issue with communication for a specific request.
Location
9.0
The location is perfect for immersing yourself in the charm of the old town and being close to key sights and transportation options.
Dining
9.0
The nearby dining options were excellent, showcasing a variety of food on the 6th floor, although with slight confusion in location.
Facilities
9.0
The facilities were well-maintained and added to the overall positive experience of the stay.
Barbara
United Kingdom,
November
2023
8.0/10
The hotel is situated in a prime location surrounded by the theater, Cathedral, and pedestrian streets, making it an excellent choice for exploring Bilbao. The rooms were cozy and comfortable, although a bit noisy in the morning due to breakfast preparations. The service staff were fantastic overall, but there were minor issues with buffet refills. The dining experience offered a great variety of food options, and the hotel's connection to the riverside provided a pleasant setting. However, the lack of a balcony in the attic dining area was a missed opportunity for spectacular views.
Rooms
8.0
The rooms were very comfortable, albeit a bit noisy in the morning due to breakfast prep from the floor above. Minimal storage available but cozy overall.
Service
7.0
The service staff were fantastic, but there were minor issues with buffet refills.
Location
9.0
The location was excellent, being near numerous bars, restaurants, and iconic landmarks, making it a convenient choice for sightseeing and dining.
Dining
8.0
The dining experience provided an excellent range of food options, though the absence of a balcony in the attic dining area was a drawback.
Facilities
8.0
The facilities were well-kept and offered a pleasant connection to the riverside.
Great location
Noisy mornings
James
United States,
October
2023
6.8/10
The hotel room was spacious with a lovely view of the town, but unfortunately, it was very dated and dirty due to its old age. The AC issues made the room uncomfortable with only warm air. The service was helpful and thoughtful, although there were some inconsistencies with hotel policies. The location was fantastic, nestled on the edge of the old town with easy access to attractions, but the shower situation needed attention. The dining experience had a good selection but felt a bit cramped. Overall, the facilities were adequate.
Rooms
5.0
The room was a great size with a lovely view, but very dated and dirty.
Service
7.0
The service was helpful and considerate, despite some policy issues.
Location
9.0
The hotel's location was fantastic, right on the edge of the old town.
Dining
6.0
The dining had a good selection but felt a bit cramped.
Facilities
7.0
The facilities were adequate.
great location
dated rooms
Joseph
United States,
September
2023
7.8/10
My stay at the hotel was a mix of highs and lows. The location was superb, making it easy to explore Bilbao, but there were some issues with the rooms that affected my comfort. The service was exceptional, and the dining experience was a hit or miss. Overall, a decent stay with some room for improvement.
Rooms
6.0
The room I had faced the inner side of the building, making it feel clean but somewhat claustrophobic. The small shower could have used a bit more attention, and the noise at night was a drawback.
Service
9.0
The staff at the hotel were incredibly helpful and went out of their way to address any concerns promptly, ensuring a pleasant stay.
Location
9.0
The hotel's location was superb, right in the heart of the old town with easy access to public transportation and key attractions like the Guggenheim Museum.
Dining
7.0
The dining experience was a bit of a mixed bag. While options were limited at times, the food quality at the nearby 'Plaza Berria' was impressive.
Facilities
8.0
The hotel offered a range of services to make guests' stay more comfortable, from car hire to airport shuttle, enhancing the overall experience.
Josh
United Kingdom,
August
2023
8.4/10
I had a pleasant stay at Petit Palace Arana. The rooms could use a little freshening up, but being on the 6th floor, I enjoyed the peace and quiet. The service was exceptional, although not very helpful at one point. The location is superb, surrounded by key attractions and with easy access to the old town. The dining experience was delightful, especially in the lobby. Overall, a great value for a weekend in Bilbao.
Rooms
7.0
The rooms were comfortable and being on the 6th floor made it a peaceful stay.
Service
9.0
The staff at Petit Palace Arana were wonderful, a true credit to the hotel.
Location
10.0
The location is perfect for exploring the old town and enjoying the river views.
Dining
8.0
The dining experience was excellent, with a wide range of breakfast options in a lovely setting.
Facilities
8.0
The facilities met my expectations and added to the overall enjoyment of my stay.
Kevin
United Kingdom,
July
2023
5.8/10
The hotel is in a very central area on the river, with large and attractive rooms and ensuite, but the conditions could be better. The breakfast room felt unloved, with chipped corners on tables, and the courtyard view didn't enhance the experience.
Rooms
8.0
The rooms are large and very attractive, including the ensuite, but the conditions could be improved.
Service
5.0
The service was awful and unhelpful, from the front desk to the cleaning staff and the breakfast team.
Location
7.0
The hotel is in a very central area on the river, which is excellent for sightseeing and restaurants, but the surroundings could be more appealing.
Dining
5.0
The dining experience needs improvement, with a small and compact room that could be more inviting.
Facilities
6.0
The facilities need some care, especially in the breakfast room and courtyard view area.
John
United Kingdom,
June
2023
8.2/10
The hotel is in a perfect spot, at the corner of the old town and the river side, ideal for exploring the mix of old and new architecture. The rooms are clean and comfortable, although the mildewy smell was a downside possibly due to the shower design. The service was friendly and helpful with local knowledge, making my stay more enjoyable.
Rooms
7.0
The rooms are clean and comfortable, although the mildewy smell was a downside possibly due to the shower design.
Service
8.0
The staff was friendly and helpful with local knowledge.
Location
9.0
The hotel is in a perfect spot, at the corner of the old town and the river side, ideal for exploring the mix of old and new architecture.
Dining
9.0
The breakfast provided a wonderful variety of fresh food, a highlight of the dining experience.
Facilities
8.0
The hotel offers a variety of services including car hire and housekeeping, enhancing the overall stay.
Perry
United States,
April
2023
7.4/10
I had a mixed experience at the hotel. The room was small but very comfortable, though it really needs upgrading. The location was great, right at the entrance to the old town, but the view from my window was a small courtyard with the aircon pipes of the whole building.
Rooms
7.0
The room was small but very comfortable, though it really needs upgrading.
Service
9.0
The service was excellent, especially after the check-in. The staff were so friendly and kind, always ready to help.
Location
8.0
The location was fantastic, right at the entrance to the old town and opposite the historic theater. It was easy to walk around and explore the city without needing a car.
Dining
7.0
The dining options were decent; I had a very good meal at a nearby restaurant, Plaza Berria.
Facilities
6.0
The hotel facilities were satisfactory, but nothing exceptional.
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